NEW PAYMENT SCAM WARNING!!!
There is a new scam hitting our area. Several of our customers have received a phone call stating that their electricity will be disconnected unless they pay immediately. Some customers are being told to go to Walmart and purchase a Blue Walmart Prepaid Credit Card others are told to call an 800 number. These calls are NOT coming from Trinity PUD. If in doubt always call our office, not a toll free number.
P.O. Box 1216
26 Ponderosa Ln.
Weaverville, CA 96093
(530) 623-5536 Customer Service
(530) 623-4564 Administration
(530) 623-5537 Operations
24 hours a day, 7 days a week
To Request Installation of an Electric Service to a piece of property or building that does not have existing service please call:
SPECIAL ASSISTANCE FOR HELENA FIRE VICTIMS
Trinity Public Utilities District (District) is deeply saddened for our customers who were affected by the Helena Fire. The District understands the hardship and frustrations that can occur with rebuilding.
The District will be offering our customers a $150 discount on their electric bill for the purchase of a meter pole for temporary construction power. You will just need to provide the District with a copy of your invoice for that purchase. The District will also waive all fees associated with temporary construction power.
The District’s Construction Policy addresses restoration of electric services after a disaster. The District will reconstruct the permanent service at no cost to the customer provided the service is the same as it existed prior to the disaster. If there is a request for any modifications during the reconstruction process, such as changing overhead to underground or upgrading the amperage of the service panel, the customer would have to pay the cost difference between the construction of the new service and the old service.
Prior to the District establish electric service, we require our customers to obtain an electrical permit from the Trinity County Building Department prior to installing either temporary or permanent electric service. When you have obtained your permit from the Trinity County Building Department, please contact the District office at (530) 623-5537 to begin the process to reestablish your electric service.
Paul Hauser, General Manager